Bitrix24 offers a robust free CRM and collaboration suite tailored for small to mid-sized businesses, but its complexity can hinder user adoption.
Not suitable for teams requiring a simple, intuitive interface or minimal setup time
Zoho Desk is a robust customer support platform tailored for small to mid-sized businesses, emphasizing ticket management and automation.
Not suitable for organizations requiring on-premise deployment
| Pricing | Free | Free |
|---|---|---|
| Free Trial | ✗ No | ✗ No |
| User Rating | No ratings | No ratings |
| Open Source | ✗ No | ✗ No |
| Category | CRM | CRM |